About the role
Are you looking for a customer service role where you can use your hose and fitting knowledge, work Monday - Friday and earn a great salary? Then read on……
Based in Canning Vale this rare gem of a role is a fantastic opportunity to start your career with Hydraulink! You will get to use your hydraulics knowledge to join a highly motivated, helpful and super friendly team. You also get the chance to start a learning pathway that can provide you with great training and loads of opportunities to progress your career - think Mobile Service Technician or Area Sales Manager. Don't limit your career options - because we don't!
As our Customer Service Officer your job will be to help the team ensure the best possible flow of product from Inwards Goods to Dispatch. Our goal is to make sure the right product is in the right place at the right time, every time.
Why join Hydraulink? Check out what our team have to say about us!
- Hydraulink values employees, we are not just a number
- Great culture (family) - supportive colleagues and working environment
- National brand - better than single independents
- Good career progression, Hydraulink promotes from within
What we offer:
- Career progression – we are always keen to help our team progress
- Full training
- A fun, supportive team of people that are here to help you succeed
- Free parking
- Great remuneration
You will get to:
- Answer incoming calls promptly and respond to customer enquiries
- Provide customers with accurate information
- Process sales orders into Pronto
- Generate quotes as requested
- Manage customer expectations with lead times and delays or problems with their orders
About the person
Previous customer service or purchasing experience would be very useful but more importantly is your can-do attitude and your enthusiasm for our industry. If you have those then we can train you!
Ideally, we are looking for someone with:
- A hose and fitting background (highly desirable)
- Mine site technical experience OR exposure to the drilling market (highly desirable)
- Local knowledge of the Perth and Australian supplier network (highly desirable)
- High attention to detail
- Be able to work well under pressure and meet deadlines
- Experience with Pronto highly regarded
About the company
At Hydraulink we like to keep things moving, it's in our DNA. After all we are a leading multinational hose and fittings brand with a huge network in Australia, New Zealand and Asia Pacific.
Hydraulink is a stable company, proven by over 75 years of success. We are essential services and promote work/life balance.
We are constantly looking at what's next to drive the future for us, and to deliver for our customers. This is where you come in.
Applicants MUST HAVE Residency or valid working rights as well as a current driver's license. A pre-employment medical (including drug & alcohol screen) may form part of our recruitment process.
Check us out at www.hydraulink.com